Designed for accessibility

We have designed this site to be as accessible as possible for all users. You may wish to alter the way the website looks to help you access information. Step-by-step instructions are below. We have developed this site to be compliant with W3C Web Content Accessibility guidelines.

Changing the text sizes

You may want to change the text size in this website so the fonts display at a larger size. To change the font size please follow the instructions in your browser's help.

Navigating this website

This site has been designed for ease of use. The main navigation includes all the main sections of the website and runs down the left of each page. Clicking on any of these items will take you to a specific section of the website. This style of navigation is consistent throughout the site.

Access keys

Access keys are keyboard shortcuts that replace the need to use the mouse for navigation.

  • In Internet Explorer on Windows, you can press ALT + an access key, then press Enter to activate the link;
  • in Firefox on Windows, you can press ALT + Shift + an access key;
  • in Chrome on Windows, you can press ALT + an access key;
  • in Firefox, Chrome and Safari on a Mac, you can press Control + ALT + an access key.

The following access keys are available:

  • Home (h)
  • About Us (a)
  • Sustainability (s)
  • Products (p)
  • News (n)
  • Support (u)
  • Members (m)
  • Get In Touch (g)
  • My Account (c)
  • Accessibility (e)
  • Privacy Policy (r)
  • Terms & Conditions (q)
  • Sitemap (x)

Please note: Your browser may or may not support access keys.

Images and alt tags

All images used on the site include ‘Alt’ tags (descriptive text alternatives) where appropriate. This allows users to see what the image is meant to convey even if it doesn't load, or if images have been switched off or if using a screen reader to read the web page rather than view.